Terms and Conditions

Definitions

  • “Agreement” refers to these Terms & Conditions, Privacy Policy, and any schedules, annexures, or amendments that may be updated from time to time.
  • “Customer” refers to any individual or entity accessing this website and/or placing an order for products.
  • “Seller” refers to Avxy Jewels Inc., a company registered in Ontario, Canada (2024), with its production partners based in Surat, India.
  • “Product(s)” refers to jewelry items offered for sale on this Website, including but not limited to gold, diamond, silver, gemstone, and lab-grown diamond jewelry. Designs may include stones, coatings, or artistic finishes as per product descriptions.
  • “Website” refers to www.avxyjewels.com, owned and operated by Avxy Jewels Inc.
  • “Order” refers to the purchase request made by the Customer through the Website.
  • “Consignment” refers to the shipment of Products dispatched against a Customer order.

Use of Website

  • By using this Website, the Customer agrees to abide by these Terms & Conditions.
  • The Website can only be used by individuals 18 years or older who can enter into legally binding contracts.
  • Orders placed by minors must be completed by a parent/guardian. Avxy Jewels reserves the right to cancel orders if eligibility conditions are not met.
  • This Agreement shall be governed by the laws of Ontario, Canada, and subject to the jurisdiction of courts in Ontario.

Ordering & Payment

  • Customers must follow the Ordering Procedure and Payment Procedure outlined on the Website.
  • All payments must be made through approved payment gateways. Avxy Jewels accepts international payments in multiple currencies.
  • Orders are accepted only upon successful receipt of payment.

Shipping & Delivery

  • ✨ We deliver free of cost worldwide. ✨
  • Products are fully insured until they are delivered to the Customer.
  • Delivery timelines are indicative and may vary depending on customs clearance, courier partner, and destination country.
  • Customers are responsible for providing accurate shipping details and valid government-issued ID for verification.

Pricing & Availability

  • All prices are listed on the Website and are subject to change without prior notice.
  • Prices may vary based on fluctuations in gold, silver, diamond, or gemstone markets.
  • Availability of Products is subject to stock. Avxy Jewels reserves the right to limit the quantity of items per order.

Intellectual Property

  • All content on this Website, including designs, text, logos, graphics, and images, is the intellectual property of Avxy Jewels Inc. or its partners.
  • Copying, reproducing, or using Avxy Jewels’ designs without permission is prohibited.
  • Customers agree not to tamper with trademarks, hallmarks, or branding on the Products.

Warranty & Liability

  • Products are sold “as is” and Avxy Jewels makes no guarantees of merchantability or fitness for a particular purpose beyond the description provided.
  • Avxy Jewels is not liable for indirect, incidental, or consequential damages arising from the use of this Website or Products purchased.
  • In case of defects, Avxy Jewels’ liability shall be limited to replacement of the Product or refund of purchase price, at its discretion.

Returns & Refunds

  • Avxy Jewels accepts returns within 15 days of delivery, provided items are unused, undamaged, and returned in original packaging.
  • Custom-made or personalized orders are non-refundable.
  • Refunds will be processed through the original mode of payment.

Privacy Policy

  • Avxy Jewels collects and stores Customer information to process orders, shipments, and improve services.
  • Data will not be sold or shared with third parties except as required by law.
  • Customers may opt out of promotional communications anytime.

Force Majeure

  • Avxy Jewels shall not be liable for failure to perform due to circumstances beyond its control, including but not limited to natural disasters, strikes, pandemics, shipping disruptions, or government actions.

Offers & Promotions

  • Promotional offers and discounts may be provided from time to time.
  • No two offers can be combined unless explicitly stated.
  • Cashback or bank offers will be processed as per the timelines of respective banks/payment partners.

External Links

  • The Website may contain third-party links for payments or references. Avxy Jewels is not responsible for the content, accuracy, or practices of such external websites.

Severability

  • If any provision of this Agreement is found unenforceable, the remaining provisions shall continue in full effect.

Contact Us

For any queries, please contact us:
Avxy Jewels Inc.
Registered Office: Ontario, Canada
Production Partners: Surat, India
Email: avxyjewels@gmail.com